You’ve just spent $400 on a baby monitor. Now you need a subscription | Once upon a time there was a company called Miku who wasn’t making quite enough money…::Once upon a time there was a company called Miku who wasn't making quite enough money…

  • JuxtaposedJaguar@lemmy.ml
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    2 years ago

    The real problem is the government not protecting consumers from such predatory business practices. It's almost certainly not legal, and if it is then it shouldn't be. After 3-4 companies are absolutely destroyed, companies will stop doing it.

      • gian @lemmy.grys.it
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        2 years ago

        One could argue that if you buy a device that work "as is" and then with a later update it start to require a subscription to work, this change could not be that legal.

        To make an example: you buy a full optional car. 1 year later, an update make one of your option (let's say, the cruise control) a subscription service. That could be argued should be illegal.

        The problem is when the subscription model is introduced to the alredy sold devices, not on the new ones, like in this case.

        • Alexstarfire@lemmy.world
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          2 years ago

          I'm not in favor of this bullshit. I just want to know why OP thinks it's probably illegal. This is far from the first time this BS has happened.

          • gian @lemmy.grys.it
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            2 years ago

            Probably something along the line of breach of contract. You buy something with an implicit understandement that it work as inteded and advertised and that it should continue this way unless it broke (or it assolve its functions if it is the case).

              • gian @lemmy.grys.it
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                2 years ago

                Here the question become complex.

                While it is true what you say, it is also true that they must give you an option to not accept the changes.
                And if you do not accept the changes, then they cannot apply them.

                Now, if we are talking about a service, then the normal result is that I, as consumer, have the option to terminate the contract without any additional fees even if expected. In this cases people normally accept the changes since most of the time is more a mess to change provider than the gain. It is not the optimal way in my opinion, but at least it have a logic: the new contract is this, you have 30 days to accept or refuse it and if you refuse it we have no contract. In my opinion the correct way should be "ok, no new contract, keep the old one with its goods and bad" but at least I have a choice if the new condition are really bad (for me of course)

                On the other hand, when we talk about hardware it is debatable what you can do on a device that is my property and especially if I bought it with a given amount of working features.

                And, BTW, here we have the concept of vexatious clauses, which are void by default even if I accept an EULA that has them.

  • 1984@lemmy.today
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    2 years ago

    I'm cancelling subscriptions like crazy, I don't have any streaming TV subs left at all. I replaced them with something that gives actual value:

    • Kagi search engine. This wonderful thing has made me discover how much good sites there are out there!

    • Fastmail. Really fast and lots of actually useful features.

    • Jetbrains editors. I actually like the new user interface. :)

    • Mr_Blott@lemmy.world
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      2 years ago

      Yep, the problem with subscriptions is the subscribers

      There are very few services worth paying for monthly, but if people keep paying, companies keep moving to subscription models

    • Pastor Haggis@lemmy.world
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      2 years ago

      +1 to JetBrains.

      I started using them like 8 years ago and have never looked back. My dad introduced them to me when I was doing some homework on a family trip and my laptop was dead. After that, I used them for every class in college, then used them at a job where they didn't provide an IDE but I had the subscription.

      Even when I'm not developing at home consistently, it's just so much better to have it than not.

  • JiveTurkey@lemmy.world
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    2 years ago

    I'm not sure why people bother with these. I used a wireless IP camera that could be viewed from pretty much any device, required no subscription and had better quality than most baby monitors.

    • Grass@sh.itjust.works
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      2 years ago

      The baby monitor passed down through our family was said to have been excavated from Pompeii and has cost us $0 dollars over several generations, not counting electricity cost of charging eneloops and Ikea ladda batteries.

    • barfplanet@lemmy.world
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      2 years ago

      I have a baby monitor, and considered using an IP camera before buying it. The reason I like mine is because I've got a separate little handheld monitor on RF instead of wifi. There's a handful of situations where it's fine in very handy. Our nanny could use it without us having to set her up with any tech. Works while traveling without having to deal with hotel Wi-Fi or hot spots. Works outside much further than my wifi reaches. I like the RF.

      • TopTierKnees@lemmy.world
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        2 years ago

        I used an IP camera for my first two, using a baby monitor like yours for the third. I prefer the non-IP monitor too. All the reasons you list, plus reliability. I don't have to worry about my baby monitor crashing in the middle of the night like I did with the IP cam app.

    • jj4211@lemmy.world
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      2 years ago

      Because there's massive marketing spend to make everyone feel like subscription services are the only option. Because all the investment in development is only in efforts with rent seeking subscription crap.

      We could have easy plug and play local interaction or for remote operation, a self hosting platform. Instead you generally have to carefully research until you find some brand that is amenable, maybe flash over their firmware with a custom image, and put the pieces together yourself in something like homeassisstant. There's nothing preventing companies from making local management as easy as cloud management except the rent seeking.

    • Flying Squid@lemmy.world
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      2 years ago

      We did the exact same thing. The night vision worked well and it gave me peace of mind every night and every morning.

  • Hangglide@lemmy.world
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    2 years ago

    I had 3 babies and spent $0 on video monitoring. Your baby will be fine. Don't fall for the advertising drama. Babies have been fine for thousands of years with no electronics.

  • solidhcz@infosec.pub
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    2 years ago

    We felt this sting, we purchased the miku because of the monitering and now they want 10 bucks a month for what used to be included in the purchase of the device. Now all the features are blocked.

    • treefrog@lemm.ee
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      2 years ago

      Can you return it? Or write thr company and request a refund?

      This is a bait and switch, which a judge would award damages on if you bothered with a small claims filing.

    • Serinus@lemmy.ml
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      2 years ago

      You can get an old version of the software without the features blocked.

  • wagoner@infosec.pub
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    2 years ago

    Just buy a non Internet-based product that uses wireless radio and a dedicated display about phone sized.